Aug 20, 2018 | Blog, Learning Organization
Photo by rawpixel on Unsplash Author: Shelley Kirkpatrick Once every few months, I find myself in a meeting where a problem has just been solved and now some sort of action is needed to put a solution in place. My initial excitement about making real progress is often...
Apr 12, 2018 | Blog, Learning Organization
Intellectually, rationally, we know that the people with whom we speak don’t always understand us and that ascribing fault is counterproductive. It makes a lot more sense to figure out where the misunderstanding is occurring and to repair it with sense and compassion....
Mar 1, 2018 | Blog, Knowledge Advantage, Learning Organization
Photo by picjumbo.com from Pexels Authors: Diego Velasquez and Josef Kauzlarich To recount where we’ve been thus far: Our first post on knowledge visualization built the case for why organizations should put significant thought into how their products will be received...
Nov 27, 2017 | Blog, Knowledge Advantage
You’ve likely seen the video with gorilla—the one in which you actually missed the gorilla the first time you watched it? Selective attention is real—hence laws against texting while driving. All of us who aim to share knowledge thoughtfully (outside of cars and...
Oct 26, 2017 | Analytic Tools, Blog, Knowledge Advantage, Learning Organization
Stanford researcher Carol Dweck has explored the concepts of fixed and growth mindsets at length. Someone operating with a fixed mindset may believe that intelligence is static, whereas a person with a growth mindset is more likely to believe in his or her potential...
Jul 26, 2017 | Assessment & Recognition, Blog, Knowledge Operations
Author: Amanda L. Andrei Passion Uncertainty Learning Diversity The reward of doing work well These were only a few of the answers MITRE employees gave to Dr. Peter Senge’s question, “Think of a team you enjoyed being a part of—what made it good?” at our annual...
Jun 13, 2016 | Blog, Collaboration, Partnerships and Social Media, Cross-Organizational Information Sharing
This first of two posts covers some of the challenges of retaining the know-how of experienced staff in the face of changing work-force demographics. The authors compare tacit and explicit knowledge, and consider how companies might capture and retain this rich...
Apr 25, 2016 | Blog, Collaboration, Partnerships and Social Media
When you hear the word documentation, if the first image that pops into your head is the crummy user guide you just threw away, you are in for a surprise. In the hands of Alex Lyte, John Griffith, Tod Levitt, and Leo Obrst, documentation is an indispensable business...
