AI & Technology: Lending a Hand to People with Disabilities

AI & Technology: Lending a Hand to People with Disabilities

Imagine waiting 30 minutes or longer to get through to a customer service center and when your call is finally answered, you can’t understand what the service representative is saying because you have a hearing impairment. Or you place a call to your doctor but aren’t able to communicate your needs to the medical staff because your speech is impaired. Or you are a child with autism and being in a classroom and interacting with your teacher and classmates overwhelms you with anxiety.

The New ABCs of Research: Part 2

The New ABCs of Research: Part 2

At his MITRE Innovation Speaker Series talk this past May, Ben Shneiderman talked about his newest book, The New ABCs of Research: Achieving Breakthrough Collaborations, a guide for junior researchers and a manifesto for senior researchers, academic administrators,...
The Balancing Act of Usability and Security

The Balancing Act of Usability and Security

Collaboration systems are traditionally all about enabling users to share information. Usability is paramount: the easier it is for users to share within a tool, the more powerful and successful the tool is considered to be. Somewhat the opposite applies to security systems, as they are often considered most successful when parties are prevented from sharing something. Yet these two considerations, seemingly at odds with each other, are both essential to functioning systems in the real world.

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