In November 2019, a customer of Apple Card complained when he and his wife separately applied for Apple Card credit, and his wife was given a credit limit twenty times lower than his despite the fact that they jointly owned all assets in a community property state. According to Neil Vigdor in an article in the New York Times, an Apple Card representative checked into the matter and came back with the explanation that “It was the algorithm.”
In our new episode of Machine Learning, Artificial Intelligence, and Data Science in the Knowledge-Driven Enterprise, we discuss business drivers, future vision, technologies, and the framework supporting proactive user experiences in information technology.
The Eisenhower School for National Security and Resource Strategy is one of National Defense University’s five graduate colleges tasked with preparing military officers and federal government and private sector civilians for strategic leadership and success in developing national security strategy.
As former Assistant Professors of Behavioral Science in the Strategic Leadership and Industry Studies Departments, Jim Chapple and Larry Colby have seen first-hand how The Eisenhower School’s work meshes with the capabilities within their own department (Human and Organizational Systems [HOS]), MITRE Labs, and the Federally Funded Research and Development Centers (FFRDCs) managed by MITRE.
“Science,” “collaboration,” and “serving the best interests of the wider community” are cherished values at MITRE, as is the concept of continuous learning. At MITRE, citizen science is thus a volunteer and civic activity, a hobby, a tool for research, a source of learning, a professional and social networking opportunity, and a means of giving back to the scientific community.