AI & Technology: Lending a Hand to People with Disabilities
Imagine waiting 30 minutes or longer to get through to a customer service center and when your call is finally answered, you can’t understand what the service representative is saying because you have a hearing impairment. Or you place a call to your doctor but aren’t able to communicate your needs to the medical staff because your speech is impaired. Or you are a child with autism and being in a classroom and interacting with your teacher and classmates overwhelms you with anxiety.