Intranets, Business process, and Knowledge Operations
KDE Topic AreaPosts
Proactive User Experiences with Dan Poltar, Jimmy Vo, Anthony Lopez, and Kyle Baptiste
In our new episode of Machine Learning, Artificial Intelligence, and Data Science in the Knowledge-Driven Enterprise, we discuss business drivers, future vision, technologies, and the framework supporting proactive user experiences in information technology.
5G: How It Works and What It Brings
Cars field more than 100 sesors. All these sensors turn our automobiles into mobile Internet of Things (IoT) devices. With on-board computers providing a vast number of functions, including mobile communication and entertainment systems, most cars today can also perform limited auto-piloting, communicate with nearby cars, and transmit sensor data over the internet. All of these activities are made possible because of increasing deployment of 5G.
Sustainable IT Modernization: Unlocking the Secret to Success
Have you experienced a slow sinking sensation when it comes to keeping your IT systems current, operational, and relevant? Do you feel that you are being asked to do more and more with less and less?
Acquisition in the Digital Age (AiDA™): A Game Changer in Federal Acquisition
Federal acquisition is easy and straightforward, said no one ever. Rules, regulations, policies, procedures, definitions, requirements, contracts, forms—constantly updated …
ATS Lab Engages MITRE Staff in Collaboration and Community Building
When we interviewed Angela O’Hanlon 18 months ago, she reported that the key to the success of the ATS Lab was listening—to sponsors and industry, to staff and leadership. What did they need and want? This capability has since traveled a long way and shows no signs of...
Leadership and Super Heroes: Creating Amazing Innovative Cultures—Part 1
Although I’m a mere mortal myself, I do admire leaders with the gift of inspiring—not ordering—others to collaborate and do meaningful work. Command and control approaches are easy to set up, but they don’t necessarily enable enduring greatness or creativity. The...
Knowledge Visualization Part I: Recognizing the Value of Empathic Delivery
Herbert Simon wrote that “What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information...
Playing Games Can Solve Real-World Problems
As the author of this post observes, there’s an emotional component to the exchange of knowledge via games that goes beyond just having fun. Serious games may increase loyalty, engagement, and participation in tasks.—Editor Author: Michael PackPlaying games is one of...
Safer Solo Skies: Flights Less Risky with Digital Copilot Technology
One CAN be the loneliest number if you’re a pilot flying solo. Each year in the United States, about 450,000 private aviators take to the sky sans crew, which can be three times riskier than accompanied operations. Enter Digital Copilot, an intuitive technology that...
Chasing down medical data is so 20th century. When medical data follows us, our care improves and so does the system that delivers it.
Have you ever filled out medical forms for yourself or a family member by hand and more than once? I can hear you sighing yes. So you already understand the potential goodness of having your data follow you in the form of a safe, accurate electronic record. Still,...
Heading for a More Mobile-Friendly Intranet
Marcia Nunes’s post on mobile-friendly headers is a good reminder that ease of use is not magic, that human factors specialists are central to user experience, and that MITRE takes their counsel seriously.—EditorAuthor: Marsha NunesProviding a consistent user...
Your Guide to Connecting Projects, People, Content, and Partners
This guide describes and points to resources that help staff thrive in their assignments. It outlines the tools and systems in place for planning and execution, all in support of the way that MITRE does business. As staff enable reliable knowledge capture and reuse,...
Growing MITRE’s Shared R&D Lab for Analytic Capabilities and Resources
Authors: Marilyn Kupetz and Angela O’HanlonMITRE’s Analysis Tool Shed Lab (ATS) program is one of MITRE’s largest R&D Labs, focusing on analysis capability and analytic activity. Lab users acquire hands-on experience with 100+ tools and datasets, MITRE prototypes,...
From Telewho to Teleyou: Engaging as a Teleworker at MITRE
Brett Profitt’s observation that “MITRE sets teleworkers up for success, but teleworkers must endeavor to be successful” resonated. No matter how many business process tools an organization makes available, staff have to use them to good end. And he does, mentioning...
10 Years of SharePoint: Growth and Evolution of a Collaborative Platform
MITRE started using SharePoint with a small pilot in 2003 and now has a robust set of several thousand intranet and extranet sites based on SharePoint 2010. It is used as a content management platform, a collaborative team platform (for projects, organizations and CoPs), for work process capture and scheduling, employee engagement, and blogging. It has become critical to MITRE’s business processes, resulting in an evolution of its capabilities over the years.
Communicating the Value of IT Rollouts
Each of our IT service managers is responsible for operating their service, measuring its impact, managing its cost, and evolving the service over time. How the service evolves, or its “roadmap”, is based on changing user requirements, product evolution, technology changes, cost pressures, and industry trends. The service manager must stay informed and continuously question their assumptions as they develop their roadmaps. But almost as important as the ability to develop their roadmap is the need to communicate their roadmap.